Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the websites, mobile experiences, and in‑store services operated by Fresh Bake (“we”, “us”, “our”). By using our services, you agree to these Terms.

• Services: Our websites, apps, and in‑store offerings.
• Order: A purchase you place online or in store.
• Content: Text, images, menus, graphics, and other material we provide.

You must be at least the age of majority in your jurisdiction to place orders. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

Prices are displayed in local currency and may change without notice. We may refuse or cancel an order if a product is unavailable, there is an error in pricing or description, or we suspect misuse. Payment methods accepted: [list your methods].

• Review your order carefully before confirming.
• Taxes and fees may apply.
• Receipts are provided electronically.

Estimated times are guidelines only. Delivery (where available) may be provided by third‑party couriers. Risk of loss transfers upon pickup or delivery to your address.

Due to the perishable nature of our products, cancellations or refunds are handled on a case‑by‑case basis. Please contact us as soon as possible if there is an issue with your order. This does not affect any rights you may have under applicable law.

Our products may contain or come into contact with common allergens (e.g., nuts, dairy, gluten). Allergen and nutritional information is provided for guidance only. Cross‑contamination risks may exist. If you have dietary requirements, please speak with a team member before ordering.

All Content is owned by or licensed to Fresh Bake and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

• Do not use the Services for unlawful, harmful, or abusive purposes.
• Do not attempt to interfere with security or integrity of the Services.
• Do not scrape, harvest, or reverse‑engineer the Services without permission.

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties and limit our liability for indirect or consequential losses. Nothing in these Terms excludes liability that cannot be excluded by law.

These Terms are governed by the laws of [Jurisdiction]. Courts in [Jurisdiction] shall have exclusive jurisdiction, except where local consumer law provides otherwise.

We may update these Terms from time to time. If we make material changes, we will post a notice on our website and update the “Last updated” date above.

Questions about these Terms? Contact us at legal@freshbake.co.uk or write to: Fresh Bake, [Address Line 1], [City], [Postcode], [Country].